Transparent, customer-focused guidelines for privacy, terms, shipping, and returns.
Garuda Online Store values the privacy of its customers and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website.
We take reasonable security measures to protect your personal information and ensure safe online transactions.
Payments and certain services may be handled through secure third-party providers such as Razorpay or Cashfree.
Consent
By using our website, you agree to the terms of this Privacy Policy.
By accessing and using Garuda Online Store, you agree to follow the terms and conditions stated below.
Customers agree to use the website only for lawful purposes and not for any illegal or unauthorized activities.
We strive to provide accurate product descriptions and pricing. However, errors may occasionally occur, and we reserve the right to correct them.
Garuda Online Store reserves the right to accept or cancel orders in certain situations, including product availability or pricing errors.
All payments must be made through secure payment methods available on the website.
We may update these terms from time to time. Continued use of the website indicates acceptance of the updated terms.
We aim to deliver products safely and on time.
Orders are typically processed within 1–3 business days after payment confirmation.
Delivery time may vary depending on location, but most orders are delivered within 3–7 business days.
Shipping charges may apply depending on the order value and delivery location.
Delivery delays may occur due to weather, logistics issues, or unforeseen circumstances.
Customer satisfaction is important to us. If you are not satisfied with a product, you may request a return under the following conditions.
Return requests must be made within 3–5 days of delivery.
Once the returned product is received and inspected, the refund will be processed to the original payment method within 5–7 business days.
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